With the shipment tracking, also known as tracing, the state of a shipment can be found out via the internet by everyone having the tracking number. In order to track the parcel, the sender hands over a shipment or parcel label number to the consignee. With this number the system of Track-a-parcel is able to trace the current position of the shipment.
Shipment Tracking and Tracing
Today, all market leaders offer the shipment tracking as a comprehensive service. DHL, UPS, RoyalMail, Post Office, DPD, TNT as well as GLS and FedEx allow users to trace the parcel on its way to the recipient via tracking services. The service of Track-a-parcel offers a simple and fast online tracking service. For this purpose only the shipment or parcel number is necessary. The shipment provider is chosen, the number is entered – and immediately the delivery history will be displayed.
Advantages of Parcel Tracking
On one hand, this system has a great advantage of an improved service for the customer. Due to the tracking each shipment can be traced exactly in all relevant departments. Thus, the time of receipt can be narrowed down in order to enable the recipient to change his time management accordingly. If a delay occurs, the disturbance can be found and removed directly at the respective point. Furthermore, the service partner traces the shipment and can send a notice to the recipient, if there is a delay. By this measures, the safety and control of the parcel can be guaranteed which is a significant improvement.
On the other hand, this process is cost-efficient for the service itself as it works simple without any bureaucratic procedures. The digital processing and storage allows a comfortable transfer to all stations which can utilize this information due to logistic reasons.
How it works
When the parcel is handed out to the logistics company, it takes over the parcel and issues a parcel number or a corresponding QR code. At all relevant stations, which are passed on the following trip, this QR code is scanned and the update is made automatically. This enables the sender as well as the recipient to check where the parcel is located at the moment.
In the storehouses of the logistics companies, the conveyer belts are usually equipped with scanners. When they transport the parcels, all parcels are registered automatically. The electronic shipment tracking indicates the complete consignment process comprehensively, up to the delivery staff with their hand scanners, who are responsible for the last station of the route.
Legal Basics – Data privacy
A confidential application of the data generated for shipment tracking is mandatory. The data for parcel tracking is regarded as property of the respective provider. The shipment service uses the data exclusively for the purpose of delivery. Other usage like storage, duplication, sale or further utilization of the personal information is not allowed.
Legal Basics – Insurance
Furthermore, each parcel service offers various insurance options. Most providers have a basic insurance for standard parcels. Please ask the logistics company about the individual insurance coverage. The insurance is valid in case of theft or loss of the parcel. Higher values can be insured additionally, if required.
Under certain circumstances a complaint at damage of the consignment can be requested. In this case, specific deadlines after receipt of the shipment have to be followed. The parcel should be kept stored safely, in order to allow for a subsequent inspection by the logistics company or by the insurance.
Initially, missed parcels are usually searched for with an investigation order. A claim or damage report must be recorded and registered in due time.