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With the shipment tracking, also known as tracing, the state of a shipment can be found out via the internet by everyone having the tracking number. In order to track the parcel, the sender hands over a shipment or parcel label number to the consignee. With this number the system of Track-a-parcel is able to trace the current position of the shipment.

DHL Track & Trace Yodel Track & Trace UPS Track & Trace USPS Track & Trace Parcelforce Track & Trace
City Link Track & Trace TNT Track & Trace Post Office Track & Trace Royal Mail Track & Trace
Interlink Track & Trace EMS Track & Trace China Post Track & Trace

Shipment Tracking and Tracing

Today, all market leaders offer the shipment tracking as a comprehensive service. DHL, UPS, RoyalMail, Post Office, DPD, TNT as well as GLS and FedEx allow users to trace the parcel on its way to the recipient via tracking services. The service of Track-a-parcel offers a simple and fast online tracking service. For this purpose only the shipment or parcel number is necessary. The shipment provider is chosen, the number is entered – and immediately the delivery history will be displayed.

Advantages of Parcel Tracking

On one hand, this system has a great advantage of an improved service for the customer. Due to the tracking each shipment can be traced exactly in all relevant departments. Thus, the time of receipt can be narrowed down in order to enable the recipient to change his time management accordingly. If a delay occurs, the disturbance can be found and removed directly at the respective point. Furthermore, the service partner traces the shipment and can send a notice to the recipient, if there is a delay. By this measures, the safety and control of the parcel can be guaranteed which is a significant improvement.

On the other hand, this process is cost-efficient for the service itself as it works simple without any bureaucratic procedures. The digital processing and storage allows a comfortable transfer to all stations which can utilize this information due to logistic reasons.

How it works

When the parcel is handed out to the logistics company, it takes over the parcel and issues a parcel number or a corresponding QR code. At all relevant stations, which are passed on the following trip, this QR code is scanned and the update is made automatically. This enables the sender as well as the recipient to check where the parcel is located at the moment.

In the storehouses of the logistics companies, the conveyer belts are usually equipped with scanners. When they transport the parcels, all parcels are registered automatically. The electronic shipment tracking indicates the complete consignment process comprehensively, up to the delivery staff with their hand scanners, who are responsible for the last station of the route.

Legal Basics – Data privacy

A confidential application of the data generated for shipment tracking is mandatory. The data for parcel tracking is regarded as property of the respective provider. The shipment service uses the data exclusively for the purpose of delivery. Other usage like storage, duplication, sale or further utilization of the personal information is not allowed.

Legal Basics – Insurance

Furthermore, each parcel service offers various insurance options. Most providers have a basic insurance for standard parcels. Please ask the logistics company about the individual insurance coverage. The insurance is valid in case of theft or loss of the parcel. Higher values can be insured additionally, if required.

Under certain circumstances a complaint at damage of the consignment can be requested. In this case, specific deadlines after receipt of the shipment have to be followed. The parcel should be kept stored safely, in order to allow for a subsequent inspection by the logistics company or by the insurance.

Initially, missed parcels are usually searched for with an investigation order. A claim or damage report must be recorded and registered in due time.

164 Homepage reviews

  1. Ellie Plant

    Hi. I was expecting a parcel delivery today. Looking on the tracking it appears to be back at depot and I don’t know why. R u delivering it tomorrow? Tracking no TS1620014.

    Kind regards Ellie

    Reply
    1. Loretta Mitchell

      I’ve been waiting for a parcel which has apparently arrived in hub on 7th April. It was for my son’s birthday on 11th. Can you tell me why it’s delayed. 8846995252716680 tracking number
      Thankyou

      Reply
    2. Kim Pattinson

      I have been trying for days to track my parcel and just keep getting error. I thought herm was a reliable service

      Reply
    3. adrian iusco

      Hi im waiting for my parcel for days…what going on ..tracking:LZ533011999US

      Reply
  2. Mr David Preston

    Ebay oder no. 7FT57078TE054213W
    TRACKING No. 76780
    I was expecting a parcel today from parcel force. Unfortunately it appears that my house number was missing from the order. My full address is. 132, Chaddesden Park Road, Chaddesden, Derby DE21 6HG ENGLAND. Please could you let me know how I can collect the parcel from you, and which branch etc. I await your valued reply. Mr David Preston

    Reply
    1. Lynsey Hay

      I was meant to have tickets collected yesterday but they were not collected – I can’t find details on how to rearrange this.

      Reply
      1. admin Post author

        We are not sure about which shipping company you are talking about. We are not offering any pick-up services.

        Reply
        1. natalie hood

          Hi I haven’t received my eBay parcel but it says it has been delivered .

          Reply
    2. Joan reid

      Have not received parcel although you say it was delivered please can you tell me who signed for it my tracking no.is LZ793198276US
      Mrs j.reid45 hardsleigh Ave Plymouth
      PL5 3AW

      Reply
  3. WILLIAM DOWER

    Hallo my name is WILLIAM DOWER I AM AWAITING DELIVERY OF MY CAR DOOR GEAR, PARCELFORCE TRACKING PBTV 6368694001
    I LIVE AT 405 WHALEBONE LANE NORTH, ROMFORD ,RM66RH.

    THANKS.

    Reply
    1. Keri

      I have been awaiting a parcel (unsure which courier service it is being delivered by) I have tracked the parcel and says it has been delivered by a signiture I do not know. please can you tell me who I need to contact reguarding this.
      Tracking number IN8109803

      Reply
  4. WILLIAM DOWER

    I have left details before

    Reply
  5. Mr WILLIAM DOWER

    I have left chapter and verse previous

    Reply
  6. Daniel rickett

    I am waiting for a parcel that was suppose to of been delivered 2 days ago

    Reply
  7. Andrea

    Hi, can you advise what happened to my parcel. It was supposed to be delivered yesterday. No nite advising it had been led with a neighbour was left…consignment number A8011741. Thank you
    Andrea

    Reply
  8. Susan Ellis

    Tracking number 426670012126

    When i put this into the tracking thing it says oops there was a problem with the system it was last at east london depot why can i not track it anymore kind regards Susan

    Reply
  9. Dragos Doroftei

    I supposed to receive a parcel few days ago but it semmes that my address is missing.Could you please tell me from where I can collect it or what I need to do?Tracking number it is CD107094040BE

    Reply
  10. steve

    I am expecting a paecel from New Zealand, I have tried the tracking but have got no details and a try later, not very good feedback and not a company to trust with parcels

    Reply
  11. tracking nbenette@hotmail.com id1047110

    I requested for the parcel to be delivered to the local .Am I going to receive it today? It is already 18.30. thx

    Reply
  12. Lynda smith

    Still awaiting for parcel that should have been delivered yesterday,tracking number uf6035780

    Reply
  13. Tracy

    I’m trying to trace parcel number 111778656002 I’m told it was despatched on the 1.10.2015 can you please advise where it is?

    Reply
  14. Lee

    Parcelforce .. Your parcel tracking website is useless. all it does is spend ages thinking about my parcel then responds with an error message …. Pretty pants really !!!!

    Reply
    1. admin Post author

      Hey Lee, we had some technical difficulties. Sorry about that. It works now.

      Reply
  15. Abbie Santry

    I’m trying to track my 12 year old son birthday present but keeps saying error his birthday is in 2 day an he will be totally gutted track number30985051

    Reply
    1. admin Post author

      Hi! Which shipping company is it? We’d like to send Happy Birthday greetings to your son. Hope the package makes it ‘s way to you today

      Reply
      1. Abbie Santry

        No it didn’t I hoping in morning DHL tracking number 3010985051 …please I can’t track it an there is message saying there is a problem with the logistics company an the online updates .I ordered thru dhgate . An I’m desperate to get the parcel for tomoz .kind regards Abbie santry

        Reply
  16. Beverley Kibble

    Been trying to track item thats coming from America they said on trackjng they have already tryed to deliver had no card through the door now they sayin on web rracking they holding item, plz can u held as i have no idea whats going on many thanks

    Reply
    1. admin Post author

      Hard to say w/o having a tracking number from you. Please drop a line with the number so we can check. It could be stuck at the customs.

      Reply
  17. Beverley Kibble

    Would like to know were my parcsl has got to and they sayin they already tryed delivering but they havent because ive been home nothing has come

    Reply
    1. admin Post author

      Any trackingnumber that you could provide?

      Reply
  18. Abbie Santry

    An I’m sorry but that tracking system is useless .please could u help track my parcel ..I order that particular item as it assured me it would be here in time . I put all my money into it so my son won’t have birthday present . An I can’t even afford to get anything else or take him out ..honest to god I am sobbing .any news would be great fully received ..

    Reply
    1. Abbie Santry

      I have on last msg above

      Reply
      1. mark

        My 3 tracking number is this 483988204735 its not allowing me to see any information on it can you help thanks

        Reply
        1. admin Post author

          Did you choose the right service provider? is it ParcelForce, or DHL or any of the other? Please select the correct company, otherwise it won’t work

          Reply
  19. Gezim

    Can you finde wher is my item please pacel number Rb553523396de

    Reply
  20. Ahmed al-alawee

    Hello I was expecting to receive my parcel from Denmark. It was sent on the 30th October and it should have taken 1-2 days to deliver to my house in Manchester, UK

    Reply
    1. admin Post author

      Is the package with you already?

      Reply
  21. Amjad nawaz

    Parcel sent from Bradford on 6/10- still not received. I have been bounced between post office and parcel force having doent hours on phone . No one is accepting responsibility . The item has been lost. Incurred storage charged from garage where my car is awaiting repairs. Really amateur business. FWYT0321107GB

    Reply
    1. admin Post author

      It seems like you got the shipment by now, Is that correct?

      Reply
      1. Amjad nawaz

        No

        Reply
        1. admin Post author

          That is weird. It says it has been collected on 6th. No one still in charge!?

          Reply
          1. Amjad nawaz

            Well you try and figure it out. I am just miffed.

          2. admin Post author

            Well, we just offer the service to track the shipment, and not find lost packages or anything. We do our best to reply to all the comments within short time, but that doesn’t work in all cases, sorry

          3. Amjad nawaz

            Once u do figure it out let me know!!

          4. Amjad nawaz

            I hope I am not being harsh but it’s just indicative of the way the business is run – I posted my rant on 7/11 and took 10 days to respond!!

          5. Amjad nawaz

            Any update on this issue since your last reply on 19/11?

          6. Amjad nawaz

            I said u track parcels- not find lost ones. It was only lost once handed over and the system says collected. In any event have u managed to track it??

  22. John Marcham

    I would like to know where an order EN6NK1205 is

    Reply
    1. admin Post author

      We won’t know if that is the order number. Parcel can be only tracked in combination with delivery company and tracking number. We are no magicians, it is all about tech, sorry.

      Reply
  23. Rukmini

    Where is my parcel? XF3959936?

    Reply
    1. admin Post author

      You need to type in the number into the field above, and choose the delivery company. After that you’ll get the details

      Reply
  24. Nelson Ferreira

    I received a message from you saying my parcel ZA1254695 was arriving on Tuesday so I changed the delivery date to Thursday.

    To my dismay I received a text on Wednesday saying that the order would be delivered. Again, I rescheduled it for Thursday. Thursday came, you texted saying the parcel would be delivered around lunchtime but nothing happened.
    I’m very disappointed, as I waited the whole day for nothing.

    Reply
    1. admin Post author

      We are not involved in the delivery, but only offer the tracking service. The delivery company probably got the re-delivery not in time, that could happen in some rare cases.

      Reply
  25. Olubunmi

    Hello I was meant to receive a package today the tracking number : 3291758105 and it was in London Heathrow and now in Leeds when I live in London I don’t understand how that’s possible can I please know what’s going on?

    Reply
    1. admin Post author

      It should have been sent to a depot. The depots are usually not in center of the city, they need a lot of space to work out the final delivery car etc. So that should explain why it goes to another location first. There is unfortunately no delivery directly from the aircraft – although that sure would be nice!

      Reply
  26. Hessa

    Hello I have orderd makeup from makeupgeek at 26th of October and still it dident recive , I tried to check the status of my order but unfortunately the tracking system is not working .so please tell me the lateste with my order.

    Reply
    1. Hessa

      100604874 That’s my tracing number

      Reply
      1. admin Post author

        Which forwarder is it?

        Reply
  27. Raeesahmed umarji

    Ive been trying to track my parcel with tracking number dhl website say parcel has been recieved and signed for by ukgrv ive not recieved my parcel

    Reply
    1. admin Post author

      That could be a neighbour? Ideally give DHL a call to find out details.

      Reply
  28. Carlie selling

    Hi, I was expecting a delivery today to Brighton but it didn’t turn up and I had no card through the door etc. I was told it was on the van and on its way. Could you update me please. Carlie

    Reply
  29. Rebecca. Kirby

    I had a parcel collected to be delivered to Roman blinds direct. It was collected last Tuesday 17th November and they still have not received it, I have a barcode with the following on (J) JD0002299214474278 on. Please let me know when this parcel has gone .

    Reply
    1. admin Post author

      It seems to be a TNT shipment. According to the data “Shipment Delivered In Good Condition.”

      Reply
  30. Amjad nawaz

    Any update re FWYT032117GB? In system since 6/10??

    Reply
    1. Amjad nawaz

      A reply would be appreciated!!

      Reply
  31. Carla

    Looking for a parcel which left US by USPS but is now with different courier. Tracking number LZ526061561US. States on USPS website that it is at local depot here in UK but we don’t know which courier it’s with! Any help would be aprreciated! Also I’ve already checked Parcel Force/Royal Mail 🙁

    Reply
    1. admin Post author

      This is a normal procedure, and makes shipping cost lower. You have not claimed your parcel?
      Status says: Unclaimed – Item returned to sender

      Reply
  32. helen symonds

    JJ137881685GB awaiting this tracking number. Dhl. Its five days late

    Reply
    1. admin Post author

      RoyalMail says the shipment has been delivered but signature has been provided:
      27-NOV-2015 10:20 DELIVERED – No Signature Cinderford DO

      Reply
  33. Thomas Byng

    I ordered an item from tee chip, and they have twice told me that it is on its way via DHL. They gave me a tracking number GM275115280025486338 but every time I enter that number on their web address, all I get is Oops something went wrong !!
    Help plz

    Reply
    1. admin Post author

      Hey Thomas, We are using the data from DHL Express Uk and DHL Germany, but both are not getting anything with this tracking number. There must be a mistake or it is booked into a different tracking system, which would be surprising…

      Reply
  34. Sian cordwell

    I would like to know how your driver thought we had moved please?
    I was at work so wouldn’t have answered but luckily looking through my emails it says customer has moved. No card through the door to tell me they had tried to deliver!
    Unfortunately for your company your drivers skills at seeing through walls to see if my furniture is still there are somewhat lacking!!
    I demand something to be done about this as I have no calling card I can not arrange rede livery. This is a Christmas present for a child that was ordered in more than enough time to be delivered before the event, but due to your sheer incompetence this may not happen.
    Very angry and dissatisfied customer.

    Reply
    1. admin Post author

      I am sure it was not our driver, as we have none. Please note that we are providing a free service for tracking, not actually delivering anything ourself. Please contact the designated shipping company directly to resolve this issue.

      Reply
  35. Ajay Varma

    Hi not received package UG8597213. Due to be received today. Not received. Please can get back to me.

    Reply
    1. admin Post author

      It should have been delivered to you according to the latest data for the number UG8597213

      Reply
  36. JMAlderson

    I am awaiting delivery of InfoNotice 982856047498 when I try to track this the system says none found? I missed delivery on Tuesday so yesterday left a note on the ups delivery notice to leave with a neighbour however the driver did not do this & just posted another card through my letterbox. Can you check if this is being delivered today please?

    Reply
    1. admin Post author

      Could you please tell me which shipping company was the parcel shipped with?

      Reply
  37. Rachel snadden

    I have 3 items waiting to be delivered these were tracked and supposed to have arrived on the 16th November. Apparently items were sent back to sender. I was then told they were being sent express delivery beginning of last week. I still haven’t received these items. Order numbers are
    JD00022512253058
    JD0002251512253059
    JD0002251512253060
    Can u please let me know wot is happening please
    Rachel

    Reply
    1. admin Post author

      Sorry for the late respond. They where shipped with which shipping company?

      Reply
  38. Craig Baker

    RX616123499DE everytime I try to track it, it says oops there is a error with the system. Any help please

    Reply
    1. admin Post author

      Are you sure this is a DHL tracking number? It doesn’t seem like one of theirs. We have refined the error message to give a better help

      Reply
  39. Tawakalitu

    Can you let me know why the parcel is still in Belgium since thursday. I need it on tuesday . The number is 3291695831

    Reply
    1. admin Post author

      The processing takes time. There is nothing we can do on our side. But the shipment departed Brussels on Sunday, December 06, 2015 14:02

      Reply
  40. Sophie asherson

    Tracking number- LZ841789430US
    My parcel has been in the sort facility for 5 days with no new tracking information. Please tell me when I can expect to actually receive my parcel!

    Reply
    1. admin Post author

      Passed the “Processed Through Sort Facility” on 2nd December. Did you receive the shipment?

      Reply
  41. Annette edwards

    Parcel ref number 7056384263
    Had a text of DHL Saying it would be delivered today. It’s 20:10 and still not arrived. When will my parcel arrived as I’ve waited in all day ?

    Reply
    1. admin Post author

      Shipment is on hold since today. Please contact DHL to find out what the issue is.

      Reply
  42. Gillian Kendall

    Very poor service. Dont give a time for delivery. Then said tried to delivery on tracking. Phoned parcelforce and asked to check as was home. No call back. Chased next day, and told tried to deliver somewhere else. Told item had to be sign for. Then delivered left in garden. Did not sign for it. Seems to have fraudulent signature on digital tracking.

    Reply
    1. admin Post author

      re can only rely on the data coming from the shipping company. Most of the big provider can’t give you an estimate on arrival. There are simply too many factors playing into that calculation. And if they give the date, people get furious when the date is not met.

      Reply
  43. Claribel

    I ordered something from amazon since 6th january, this item was meant to arrive on or b4 the 14th jan but didnt so i contacted the seller and she said she used hermes and gave me a tracking no. I checked 3days ago it says item left in the porch. I dont have a porch, no card,no call nothing. This is very disgusting

    Reply
  44. Claire

    I have received a Hermes notice to say that they missed me and have delivered my parcel to my neighbour. I contacted my neighbour and they have no parcel and have no recollection of a parcel being delivered to them for me. So where is my parcel?

    Reply
  45. Gillian Teevan

    Hi, got a slip through my door from Hermes saying my parcel was put in the black bin but there is no sign of it and I did not request for it to be placed in my black bin if I wasn’t in. I will be very angry if my parcel has been stolen as i did not make the request for it to be left if I wasn’t in as it is not safe. The number under the barcode on the Hermes slip is 66564534.

    Reply
  46. Tjay oconnor

    I have just tracked my parcel and it says it has been delivered and I have not received no parcel or a note from Hermes my tracking number is 7811674245807181

    Reply
  47. Karen Bradbury

    Hi my name is karen Bradbury I was due to receive a parcel from simplybe yesterday 30th of March you sent me a message saying my time slot was between 12 n 3pm. It never came..I have been on the tracking system and it says error, can you please get in touch with me to tell me when the parcel is being delivered. Thanks

    Reply
  48. Kastytis

    Could u pls tell me where abouts is my parcel
    8554471245884687

    Reply
  49. Elaine Adams

    Hi, I have received a slip saying my parcel has been delivered and left behind my green bin on the 16/3/16 I contacts the seller and they have told me to investigate through here, which personally I think it is not my job. My tracking my is UPAAA000000152385029 but comes up S not recognised. I have not received this parcel and want to know what has happened to it.

    Reply
  50. Kate

    Hi
    Hi not received my parcel LZ676220795US ,however on your side is says that the Parker has been delivered on Tuesday 29-03-16 .Unfortuenly I have Not received anything!Please can get back to me.

    Reply
  51. Laura Cassidy

    I have been waiting from 8am till 8 pm for my parcel to be collected today ref: 3479107637446380 when can I expect it to be collected?

    Reply
  52. David

    Hi ordered goods on the 30th March can’t seem to track my order please help I have no idea when it’s due.9055377085490181 thanks dave quinn.

    Reply
  53. Lee thomas

    Parcel says has been signed for yet has not arrived!
    8638172255300389

    Reply
  54. Isaac Rampley

    I received a text on delivery date 8.4.16 say driver had experienced some delays but parcel was on its way. Still no parcel or any contact! I only ordered this item due to delivery date as had to have it by the weekend which has not happened. Tracking number 31298640000920 doesn’t not work, and you have no contact number?!

    Reply
  55. Amanda Jamieson

    My package says it was delivered yesterday
    But I did not receive it. My order no is LZ792236755US

    Reply
  56. C jackson

    Hi I’m trying to get parcel redelivery 9963041248991381 please can you resend asap as contents were broken and I need proof to get my money back from non compliant eBayer.

    Reply
  57. Marwan

    My parcel has been delivered to a parcel shop but no card has been left to say which one . Can you please let me know what i need to do tracking number is 8503692248196980

    Reply
  58. Lindsey Livingston

    I am trying to trace a parcel sent from you to the UK as is has been in transit since 3rd April. The tracking number is LZ792327629US. I don’t know which UK courier is being used so don’t know how to trace it here as I have tried the post office site and the tracking number I have doesn’t work on any of the courier sites. I know it arrived at Heathrow on April 3rd, but it hasn’t reached me yet. Please help.

    Reply
  59. Debbie Stevens

    Hermes has attempted delivery of my parcel ticket no 24779350 and 24779383 we were not at home and driver did not put a number on ticket for us to make contact to arrange delivery he plans to attempt delivery again tomorrow but we are at work and unable to sign for package and again no telephone no to arrange alternative and if not in tomorrow package will be sent back to sender I am not happy that your courier has not provided us with adequate details to arrange alternatives

    Reply
  60. Blair gray

    CARD BEEN PUT THROUGH DOOR 2 DAYS IN ROW WITH NOVTRACKING NUMBER AND ASVISED RETURN DAY . NOW CHECKED IT IN TRACKING BOX AND IT SAYS DELIVERED AND ITS NOT DELIVERED ITEM STILL NOT RECEIVED !!! 8451186251611182

    Reply
  61. Danielle harvey

    Hi my parcel says it was delivered and signed for on Saturday I have not received this parcel and would like to know where it is and who signed for it tracking number is 9202982253394688

    Reply
  62. kellen sanon

    card ref:9558123. I found a sorry missed card. there is no date and no time. only only a message ‘green bin’ nothing is in the green bin. what is going on and where is the parcel?

    Reply
  63. Karen Henry

    Hello,

    I’m trying to trace my parcel via Hermes and when i put in the tracking code, all i keep getting is that there is an system error. I paid for next day delivery so should expect my parcel to arrive today. The tracking code given to me by Hermes is: 6608 6825 3833 5878. Could i get some assistance/update with my parcel please?

    Regards,

    K Henry

    Reply
  64. Michael

    Why is my order taking so long tracking number is lz532410204us

    Reply
    1. Michael

      Can you tell me how long. That I have to wait for the order to come to me please

      Reply
  65. Martin

    Hi I’m waiting for a parcel delivery from UK mail when I try to track it
    It’s says it’s been delayed tracking number is 40798150001139
    Can you let me know if you find out anything

    Reply
  66. Sharena

    I would like to know where my parcel is 5501775248795689 please contact me asap 07804496877

    Reply
  67. Claire Cameron

    Hi, tracking says my parcel was delivered on 14 april but it has not been delivered and I have had no missed delivery cards. Tracking number 5701289252590188.
    Thanks.

    Reply
  68. Lyndsey Shelley

    Hi I am waiting for a delivery that was dew Monday it hasn’t come. When I have looked at the tracking it’s saying delivered Saturday but it hasn’t been delivered. Number is 1018891253312486

    Reply
  69. Robin Datta

    Hi.
    Tracking No:
    CJ480300872US
    This item appears to have been delivered but I have NOT received it.
    Please tell me WHERE it has been delivered to so that I the proper recipient may collect it.
    My address: 4 Eamont Close,Ruislip,Middx HA4 7YX. UK

    Robin

    Reply
  70. Ian Robinson

    Tracking number 8160871247005182 please could you tell me when my parcel is going to arrive. It was first class post so should of been here yesterday but was collected by the currier yesterday.

    Reply
  71. Sarah richardson

    Hello my name is sarah, I was supposed to receive my parcell yesterday from pretty little thing, I have a wedding to go this wedding and kind of hoping it would be here soon but can’t find where my parcel is could you help me?

    Reply
  72. Karim armanyous

    I didn’t receive my delivery till now and my tracking number is 8692281349487061

    Reply
  73. Andrea Balm

    I placed an order on eBay #141781096932 with the tracking number 8839595252902788 I have not received this parcel. It states on the tracking info it was left in a shed?! I do not have an accessible shed for it to.be left in. Nor did I receive a card through the door saying a delivery was attempted. Had they been at the correct address the door would have been answered as there was someone home all day that day. I would really really like to know where my parcel is

    Reply
  74. Jazmine Gallienne

    Hi was expecting a delivery yesterday and it says it was delivered at 8pm last night, someone was here all day yesterday and no parcel has been delivered here.
    Tracking number 7505139538762070

    Reply
  75. William Brown

    I’ve had notification from Amazon that my parcel has been delivered – well, it hasn’t. The tracking number is 6376590441 and your website does not recognise this number. Please let me know where my parcel is and when it will be delivered.

    Reply
  76. P Sultanti

    Item allegedly delivered to a ‘secure location’. There is no card to let me know where this is and no sign of the package in the logical places.

    Hermes is very sloppy as this has been done before ie parcel left in garden with no card letting me know. But the difference is it was found as I had been expeciting a delivery.

    This time there is no card, no item and no idea where this allegedly delivered parcel can be.

    The tracking information is vague and can be anywhere in the country!

    I’ve taken it up with the seller and will be escalating but felt that the company responsible should know as well!!

    Tracking information provided by the seller is as follows: 9011019254107181

    Reply
  77. P Sultanti

    Turns out the courier threw the package over the gate. So basically the package was outside for over a week as no card was left! Thanks Hermes!!! What if there was something a bit more fragile?! What then? You can’t go around throwing people’s packages over the fence! Especially when there are several neighbours around willing to accept a parcel on my behalf. Do your jobs properly or get a new job!

    Reply
  78. Allen Spatcher

    My package has been delivered? To what address as i dont have a parcel?
    P1663510

    Reply
  79. Mari

    8833982247538286 where is my parcel? You writing that it delivered. But I didn’t get nothing!!!

    Reply
  80. Jacqueline Spencer

    Card put through door 5th may although there was someone in. Meant to deliver on 6th but never arrived. Now don’t know where it is? Number is 86926928.
    Card says myhermes but this isn’t a Hermes tracking number. Please let me know what is happening

    Reply
  81. Gary Gladwell

    LZ404535571US
    Says on your tracking and also on Ebay that my parcel has been delivered at 0700 this morning. This is not true. Please advice when you will be back today.

    Reply
  82. Sue mullinder

    Hi please can you tell me why I wasn’t notified to collect a parcel .Ec793678618us ?
    .

    Reply
  83. Sarah Carney

    Hi there. We have a note saying parcel 86280053 was left in our porch on 9 May, but we don’t have a porch and there’s no sign of any parcel anywhere. Please can you help.

    Reply
  84. Stefan Cristian Codricel

    I have a package to be delivered to my house . It was expected yesterday but now it’s one day late and doesn’t come nowhere. When i use my tracking number 7828093247807485 it’s show me has been delivered but where nobody knows. This company it’s one of the worst. Please contact me regarding my package otherwise I will report your service .

    Reply
  85. Nikki

    Hi tracking number
    8114392247862281 says delivered and signature received but his not been delivered and I was in all day Friday. Who signed for it and where is it? No card been left or anything

    Reply
  86. Dean Timmons

    Waiting for a parcel which your site claims has been delivered….not to me it hasnt! Still waiting and had no paper slip or anything. What’s going on? Tracking number: 5809170248521280

    Reply
  87. Brian hall

    Where is my parcel it says it has been delivered but I haven’t received it

    Reply
  88. Karen Ardley

    I was expecting a delivery today my tracking number is 9580268245874785 the status says delivered but I don’t have it?!

    Reply
  89. Tim Park

    Tracking no: 8787291252685987
    Your system says it’s been delivered on May 11! We have not received the parcel and it’s been nearly two weeks since ordering the item!
    Can you inform me of what’s happening?
    Many thanks

    Reply
  90. Kerry

    Im awaitin a pa ckage due to be deliverd any day now can you tell me where it is currently ref number is 70840485043 thanks in advance xx kerry

    Reply
  91. Emmaline hill

    I need to make a complaint I was travelling home today 18/5/16 along the fakenham to Norwich road at pensthorpe and was over taken on a piece of road which doesn’t allow overtaking when one of your lorries came past me and cut me up on my 125 motorcycle I had to brake very sharp if I hadn’t he would have hit the front of my bike the car behind skidded and there was a car coming the other way which was also flashing him this was very upsetting for me and unacceptable driveng please would you look into this regards Emmaline hil
    PS the time was around 3/3.10 PM

    Reply
  92. Brandon Lewis

    Hi I’ve been following my shipment for the past couple weeks and my tracking claims it was delivered on the 24th may, it is now the 25th and I have still not received it. It may have been dropped off at a local depot but i am not sure which one as no information card was left. My tracking number is LZ591790653US.

    Reply
  93. Claire Pickersgill

    I have tracked my parcel and it says attempted delivery, my tracking number is : EH514924004GB. However no card has been placed through the door and I can not find any details on your website of how to re-arrange delivery.

    Reply
  94. Kenny Waugh

    Tracking number 66195 from Amazon to westward house Paisley fao Pauline Thomson, could you please tell me when this item will arrive as there will be noone there Saturday and Sunday thanks

    Reply
  95. Sarah brown

    I have an item that says it was delivered to myself and signed for….but im still waiting for the item???

    Reply
    1. Sarah brown

      The tracking number is 9631679252528180

      Reply
  96. keily

    I ordered an item in April they used you guys to deliver however I have no item and 47 pound out of pocket could you please tell why I have a order number a delivery number but no item

    Reply
  97. Nicola mchugh

    Hi
    we are expecting a parcel from Yorkshire trading and I would like an estimate of when it will come it is number 5583390253600588 would be a help thank you x

    Reply
  98. Nicoleta

    Hy can I know pls where is my parcel? From ebay they said to search on my hermes here I did put the traking no and it’s not working .My traking no its 8554471284292283 can you tell me pls if will come or not bcz I m going on holiday after 3 days thanks

    Reply
  99. alexander morning

    hi three i am just contract you today aboult a parcel i bought on like put i have tracking number with is 8455190249813485

    good you tell me when i am a post to get it delivered to my house

    thanks

    Reply
  100. Hebergeur

    Track up to 25 small package shipments at once by sending your tracking numbers in an e-mail message to

    Reply
  101. Deborah

    It says my parcel will be delivered on 2 June I still have not received it. Please help

    9405510200882041767922

    Thanks

    Reply
  102. Debbie Souter

    I have not received a delivery that is stating it has been delivered on 6/4/16!! My tracking number is LX939219848CN. The company that I ordered from are
    refusing me a refund as they state it appears as delivered on the tracking. I would like to see who it was delivered to as it certainly wasn’t me and I am still waiting 10 weeks later for my order. I ordered from a site called Blownupart it was for a pair of Timberland boots. Can you please help me as the Blownupart customer services have been extremely unhelpful and refusing to answer my emails now.

    Reply
    1. Debbie Souter

      I also don’t know what courier was used. I went to the Hillington Royal Mail sorting office and they have never received this item.

      Reply
  103. Debbie Souter

    The delivery address would be G53 7QT, no 8

    Reply
  104. David seagroatt

    Wow I can’t find a single good comment on here. I’m no longer suprised that my parcel has not turned up. It’s taken 3 days so far to get to the national hub ( guessing the national hub must be a tiny island in the middle of the pacific ?) A phone number would be great so I could call and someone would be able to respond to my question

    Reply
  105. Roshni Gurung Thapa

    Hi! It says the parcel has been delivered but I haven’t received my parcel. Could you please check it. My tracking number isLZ594205667US

    Reply
  106. KEVIN Law-Eadie

    Sorry I missed you from hermes. Card 17373182 on 17/6/16. Number into tracking says delivered 18/6/16. Where too?!! GL17 0PN

    Reply
  107. Steven shaw

    Tracking no 1Z0V41W96800451536

    Looking at the tracking it says it’s been delivered but it hasn’t I’ve waited in all day can you shed some light on this please

    Reply
  108. loades

    What a cock-up!! If someone would give me just 1 day’s notice, I will make sure someone is in. I have tried to call the contact number 07904 141874 and no response. Help me Yodel ! WHAT ON EARTH do I do now.

    Reply
  109. Mark Highfield

    Parcel not delivered showing taken back to depo no card through door plus waited in all day

    Reply
    1. Mark Highfield

      Tracking no TH9123205

      Reply
  110. Samantha Ashby

    Tracking number 8846392249135187 Apparently delivered today but no parcel received. Where is my parcel please?

    Reply
  111. jemma reason

    7888474248144687 that’s my tracking number can you please tell me why it is not allowing me to track please

    Reply
  112. tina

    Card put through door fri saying to be redelivered tues between 9.30 and 1pm. Still not received. Had time off work to wait in. Not happy !

    Reply

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