DPD (Dynamic Parcel Distribution) make it simple for UK customers to track their packages, from the moment they leave the sender to when they arrive at their destination.
How to Track a Parcel with DPD
To track a parcel with DPD, you’ll need your parcel number. This will be included in the confirmation email that the company sends when every parcel is dispatched, while you can also contact the sender to request your parcel number. If for some reason you miss a delivery, the number will also be included on the “we’re sorry we missed you card” that DPD will slip through your letterbox.
You can also use the DPD tracking service to make any changes to your order that are necessary. For example, you can specify that your package should be left with a neighbour or dropped off at your workplace, instead of your home. You can also ask DPD so send your package to one of 2,500+ pick-up stops, which include many high street shops.
Using the DPD App
DPD also provides a handy mobile app to help customers keep track of their parcels. YourDPD is available for Android and Apple devices. It links up to mapping services, showing exactly where your parcel is and your current position in the delivery queue. It provides an accurate estimated time of arrival and can also be configured to send an alert 30 minutes before your driver arrives, so you can plan to be in to meet the driver and accept your parcel.
DPD was founded in 1977 in Germany, and has become a major European delivery provider, sending 2 million parcels every day. Nowadays, it isn’t just a German operation. In fact, the company’s majority owner is a branch of the French Post Office, La Poste. Since 2001, it has also had a major UK component, following the purchase of Parceline, one of the country’s largest private parcel distributors.
The firm operates two main divisions, DPC Classic and DPD International. Classic is the major branch that everyday customers will use, as it deals with packages up to 31.5kg in size, while International handles bulk commercial orders. Whichever service you choose, you can take advantage of DPD’s recent drive towards technological innovation, with the company now offering real-time map-based tracking and one of the most advanced tracking apps available.
DPD contact informationCalling DPD: 0121 275 0500 or 0844 556 0560
DPD customer service: Email or ask DPD Customer Service team a question here
Should the tracking service not work, our support team and the support team of the shipping companies would gladly help you.