UK Mail is a privately owned parcel delivery company based in the UK. It traces its origins to the 1970s, but took its current name in 2006 when its name was changed from Business Post. Since then, UK Mail has become a major player in business and personal deliveries across the UK.
The firm operates over 2300 vehicles, with 50 sites. It aims to deliver a bespoke delivery service to professional clients, with a focus on delivering to specific time schedules and ensuring secure delivery.
Mail tracking services offered by UK Mail
Mail tracking is a key part of UK Mail’s corporate services. The firm is able to operate across the country, connecting up to Royal Mail’s postal services for the last section of the journey.
When you post or receive a parcel with UK Mail, the firm offers a full web-based parcel tracking service. At one end, customers can see whether their parcel has been collected from the sender and entered the UK Mail postal system. The system will show whether your package is at one of the company’s depots, or whether it is ‘out for delivery’. In that case, customers should expect it to be delivered the same day.
When deliveries are incomplete, UK Mail specifies this on the web tracking application. On the delivery management section of their website, customers can easily arrange for a new delivery time that is convenient for them.
UK Mail tracking customers can also use their mobile phones to reschedule a delivery via SMS. The firm’s drivers will also send them a text message to inform them that their delivery is imminent, giving them time to prepare.
To track your parcels with UK Mail, all that you need to do is enter your Consignment Number and your Customer Reference Number, which should both be provided to you when you place your order. The tracking system works throughout the day, although a separate Evening Deliveries Tracker is required between 6pm and 10pm.
For those without a Consignment Number, UK Mail provides a contact form on their website. Customers can access the full range of tracking services by entering their details, including their full name and delivery address.
At times, customers will be required to collect their parcels and letters from the UK Mail depot. In this case, they are asked to provide their Consignment Number and Delivery Card as well as photographic proof of identity. If they are collecting for someone else, a signed letter of authority is also required, as well as evidence of the address of the recipient,
UK Mail do not currently provide a smartphone app for use with their online tracking services. However, customers can download third party apps which cover the UK’s major parcel and letter delivery companies. This can link into the web-based tracker, providing full functionality.
Should the tracking service not work, our support team and the support team of the shipping companies would gladly help you.